Main Street Medical is committed to protecting the privacy and confidentiality of personal and health information. This Privacy Policy explains how information is collected, used, disclosed, and managed in accordance with applicable Australian and Western Australian privacy laws.
We comply with the Privacy Act 1988 (Cth), including the Australian Privacy Principles, and relevant Western Australian legislation, including the Privacy and Responsible Information Sharing Act 2024 (WA).
Main Street Medical collects personal information necessary to provide medical services. This includes identity details, contact information, medical history, treatment records, and billing information. Health information is considered sensitive information and is handled with a higher level of protection under Australian law. Information is collected directly from patients where possible, or from third parties such as healthcare providers, hospitals, or authorised representatives where required for care.
Information is collected and used for purposes including providing medical care, managing appointments and records, processing payments, communicating with patients, and meeting legal obligations. Information is generally used for the primary purpose of collection unless consent is provided or disclosure is permitted by law.
Main Street Medical may use or disclose information to healthcare professionals, diagnostic services, government bodies such as Medicare, and other parties where required or authorised by law. Disclosure is limited to what is reasonably necessary and handled in line with confidentiality obligations.
Reasonable steps are taken to protect personal information from misuse, loss, or unauthorised access. Information is stored securely using physical and electronic safeguards and retained in accordance with legal requirements in Western Australia. When no longer required, information is securely destroyed or de-identified.
Patients may request access to their information and request corrections where necessary. Requests must be made in writing and may be subject to identity verification and legal limitations.
By providing personal information, patients consent to its use in accordance with this policy. Consent may be withdrawn where lawful, but this may affect the ability to provide services.
Privacy concerns may be raised directly with Main Street Medical.
This policy may be updated periodically. The latest version will be made available on request or via the website.
Main Street Medical
Suite 1/168 Main St, Osborne Park WA 6017, Australia
(08) 9349 3555
admin@mainstreetmc.com.au